Privacy Policy

Last Updated: 8th January 2026

At CUERI, protecting your personal data is a responsibility we take seriously. We are committed to transparency, trust, and lawful handling of information whenever you interact with us—online or offline.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.cueri.in or engage with CUERI digitally. By using our website or services, you agree to the practices described below.

1. WHO WE ARE

CUERI is a brand owned and operated by AHUSAI CARE SCIENCES LLP, a limited liability partnership incorporated under Indian law, with its registered office in Thane, Maharashtra, India.

For the purpose of applicable data protection laws, AHUSAI CARE SCIENCES LLP is the Data Fiduciary.

2. INFORMATION WE COLLECT

2.1 Automatically Collected Information

When you browse our website, certain technical and usage information is collected automatically, including:

  • Browser type and version

  • IP address and approximate location

  • Device type, operating system, and settings

  • Pages viewed, time spent, and navigation patterns

  • Referral sources (e.g., search engines or social media)

  • Cookies and similar tracking technologies

This information helps us understand how users interact with our website and improve performance, usability, and security.

2.2 Information You Provide to Us

When you place an order, register, or communicate with us, we may collect:

  • Name, billing and shipping address

  • Email address and phone number

  • Order and transaction history

  • Communication preferences

Payment Information: We do not collect or store your credit/debit card details. All payments are securely processed by authorized third-party payment gateways.

2.3 Additional Voluntary Information

We may collect additional information if you:

  • Subscribe to emails or notifications

  • Contact customer support

  • Participate in surveys, reviews, promotions, or contests

  • Interact with CUERI on official social media platforms

We may also view publicly available information shared on CUERI’s verified social media pages.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To process, fulfil, and deliver orders

  • To provide order confirmations and transactional updates

  • To send promotional communications, offers, or newsletters (only if you have opted in)

  • To improve our products, services, and website experience

  • To analyse website usage and performance

  • To detect and prevent fraud, abuse, or security incidents

  • To respond to queries, feedback, or grievances

  • To conduct research, testing, or product improvement initiatives

  • To comply with legal, regulatory, or contractual obligations

4. SHARING OF INFORMATION

We may share your information with trusted third parties strictly on a need-to-know basis, including:

  • E-commerce and website hosting platforms (e.g., Shopify)

  • Analytics and performance tools (e.g., Google Analytics)

  • Communication service providers (email, SMS, or notifications)

  • Logistics and delivery partners

These service providers are contractually obligated to protect your information and use it only for specified purposes.

You may review their privacy practices here:

5. LEGAL DISCLOSURE

We may disclose personal data if required to do so by law, court order, or government authority, or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights, or ensure user safety.

In the event of a merger, acquisition, restructuring, or asset transfer, your data may be transferred as part of that transaction, subject to confidentiality safeguards.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyse traffic and user behaviour

  • Improve performance and user experience

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. THIRD-PARTY LINKS

Our website may contain links to external websites. These third-party sites operate independently and have their own privacy policies. CUERI is not responsible for the content, security, or data practices of external sites. We encourage you to review their policies before sharing personal data.

8. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect your personal data against unauthorized access, misuse, loss, or alteration. However, no digital platform can guarantee absolute security.

9. DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.

10. YOUR RIGHTS

Subject to applicable Indian laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:

  • Access your personal data

  • Request correction or updating of inaccurate information

  • Withdraw consent for promotional communications

  • Request deletion of personal data, subject to legal obligations

To exercise your rights, please contact us using the details below.

11. COMMUNICATION PREFERENCES

You may opt out of promotional emails at any time by clicking the Unsubscribe link in our emails. Transactional communications related to your orders may still be sent.

12. GOVERNING LAW & JURISDICTION

This Privacy Policy is governed by the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of courts located in Thane, Maharashtra.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. The revised version will be posted on this page with an updated “Last Updated” date.

14. CONTACT & GRIEVANCE REDRESSAL

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

AHUSAI CARE SCIENCES LLP
Email: info@cueri.in
Location: Thane, Maharashtra, India

Grievance redressal details are provided in accordance with applicable Indian laws and e-commerce regulations.

By continuing to use cueri.in, you acknowledge that you have read and understood this Privacy Policy.