Terms of Service

Last Updated: 8th January 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE OR PURCHASING ANY PRODUCTS FROM IT, YOU AGREE TO BE BOUND BY THESE TERMS.

1. DEFINITIONS

  • "Website" refers to https://www.cueri.in
  • "CUERI" or "Brand" refers to the consumer-facing brand CUERI
  • "Company" / "We" / "Us" / "Our" refers to AHUSAI CARE SCIENCES LLP, a limited liability partnership incorporated in India
  • "You" / "User" / "Customer" refers to any person accessing the Website or purchasing Products
  • "Products" refers to cosmetic, skin care, scalp care, and hair care products sold under the CUERI brand

2. ACCEPTANCE OF TERMS

By accessing the Website or purchasing Products, you confirm that you have read, understood, and agreed to be bound by these Terms of Service, our Privacy Policy, and all policies referenced herein. If you do not agree, you must discontinue use of the Website immediately.

3. PRODUCTS & ORDERS

3.1 Offer for Sale

The Website offers cosmetic and personal care Products for personal, non-commercial use only. All purchases made through the Website are subject to availability and acceptance by the Company.

3.2 Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless stated otherwise. Payment must be made through authorized payment gateways available on the Website.

3.3 Tax Invoices

Retail customers will receive a GST-compliant invoice with their order. Wholesale GST invoices are issued only to GST-registered entities on submission of valid documentation and confirmation by the Company. Wholesale orders are currently offered on a case-by-case basis.

3.4 Order Cancellation

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including for suspected fraud, misuse, or violation of these Terms.

4. SHIPPING, RETURNS & REFUNDS

Shipping, delivery timelines, returns, exchanges, and refunds are governed by our Shipping & Returns Policy, which forms an integral part of these Terms and is available on the Website.

5. USE OF THE WEBSITE

You agree to use the Website only for lawful purposes and in compliance with all applicable Indian laws. You agree not to:

  • Violate intellectual property rights
  • Resell or commercially exploit Website content or Products
  • Interfere with Website functionality or security
  • Transmit spam, malware, or unsolicited communications
  • Post defamatory, abusive, misleading, or unlawful content

6. INTELLECTUAL PROPERTY

All content on the Website, including text, graphics, logos, images, product descriptions, formulations descriptions, trademarks, and brand assets, are the exclusive property of AHUSAI CARE SCIENCES LLP or its licensors and are protected under applicable intellectual property laws of India.

No content may be copied, reproduced, distributed, or exploited without prior written consent.

7. USER CONTENT

If you submit reviews, feedback, comments, or other content, you grant the Company a non-exclusive, royalty-free, worldwide license to use such content solely for operating, marketing, and improving the Website and Products. You represent that such content does not violate any third-party rights.

8. COMMUNICATIONS

By providing your contact information and opting in, you consent to receive transactional and promotional communications from us in accordance with applicable laws, including TRAI regulations. You may opt out of promotional communications at any time using the unsubscribe mechanism provided.

9. DISCLAIMER OF WARRANTIES

The Website and Products are provided on an "as is" and "as available" basis, to the fullest extent permitted under applicable law. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Individual results from cosmetic and personal care Products may vary. We do not guarantee specific outcomes.

10. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, the total liability of AHUSAI CARE SCIENCES LLP for any claim arising out of or related to the use of the Website or Products shall not exceed the amount paid by you for the Product giving rise to the claim.

We shall not be liable for indirect, incidental, special, or consequential damages, except where prohibited under Indian consumer protection laws.

11. INDEMNIFICATION

You agree to indemnify and hold harmless AHUSAI CARE SCIENCES LLP, its partners, employees, affiliates, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms, misuse of the Website, or infringement of any third-party rights.

12. PRIVACY

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with applicable Indian data protection laws.

13. FORCE MAJEURE

We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, governmental actions, labor disputes, or technical failures.

14. TERMINATION

We reserve the right to suspend or terminate access to the Website or cancel orders if we reasonably believe that you have violated these Terms.

15. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. Courts located in Thane, Maharashtra shall have exclusive jurisdiction over any disputes arising from these Terms.

16. LIMITATION PERIOD

Any claim arising out of or relating to the Website or Products must be filed within one (1) year from the date the cause of action arises, to the extent permitted by law.

17. CLASS ACTION WAIVER

All disputes shall be resolved on an individual basis. To the extent permitted by law, you waive any right to participate in class or representative proceedings.

18. MISCELLANEOUS

  • Entire Agreement: These Terms constitute the entire agreement between you and the Company.
  • Severability: If any provision is held invalid, the remaining provisions shall remain in effect.
  • Assignment: We may assign our rights and obligations under these Terms without restriction. You may not assign your rights without prior written consent.

19. CONTACT & GRIEVANCE REDRESSAL

AHUSAI CARE SCIENCES LLP
Registered Office: Thane, Maharashtra, India
Email: info@cueri.in

Grievance Officer details are provided in accordance with the Information Technology Act and applicable E-commerce Rules.

BY USING THIS WEBSITE OR PURCHASING PRODUCTS FROM IT, YOU CONFIRM YOUR ACCEPTANCE OF THESE TERMS OF SERVICE.